Go Phoenix Agency · Legal

Privacy

Policy

Effective Date March 16, 2026

Company Go Phoenix Agency

Website gophoenix.agency

Contents

Information We Collect

Go Phoenix Agency ("Company," "we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit gophoenix.agency and use our services. By using our website or services you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide including your name, email address, phone number, billing information, company name, and business details when you register, purchase services, complete forms, or contact us.

Information Collected Automatically

When you visit gophoenix.agency we automatically collect certain information using the following technologies:

Cookies — Small data files stored on your device that help us recognize you and remember your preferences.
Web Beacons — Small files embedded in webpages and emails that allow us to track page visits, email opens, and marketing campaign effectiveness.
JavaScript — Code snippets that facilitate website functionality and allow us to monitor usage patterns and performance.
HTML5 Local Storage — Allows website data to be stored in your browser to improve performance on repeat visits.
Resettable Device Identifiers — Advertising identifiers on mobile devices similar to cookies used to provide relevant content and analyze service usage.

Information collected automatically includes your IP address, browser type and version, operating system, pages viewed, time spent on pages, referring URLs, device information, and geographic location data.

Payment Information

Payment information including credit card numbers is processed by our third-party payment processors. We do not store complete payment card information on our servers. All payment transactions are encrypted using SSL technology.

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services and software platforms
Process transactions and send related confirmations and receipts
Send administrative communications including program updates, support messages, and account notifications
Send marketing communications where you have opted in to receive them
Display client results and testimonials where you have provided consent
Analyze usage patterns to improve our website and services
Personalize your experience on our platforms
Comply with legal obligations and enforce our Terms and Conditions
Protect against fraudulent, unauthorized, or illegal activity
Respond to inquiries and provide customer support

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

Third-party vendors who assist in operating our website and services including payment processors, email service providers, CRM platforms, coaching platforms, analytics providers, and software infrastructure providers. These parties are contractually obligated to use your information only for the purposes of providing services to us.

Marketing and Testimonials

If you provide a testimonial, case study, or client result to Go Phoenix Agency we may use your name, company name, and result in marketing materials on gophoenix.agency and across our marketing channels. You may withdraw consent for use of your testimonial at any time by contacting us at [email protected].

Legal Requirements

We may disclose your information when required by law, court order, subpoena, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In connection with a merger, acquisition, or sale of all or substantially all of our assets your information may be transferred as part of that transaction. We will notify you of any such transfer and any choices you may have regarding your information.

Data Retention

We retain your personal information for as long as necessary to provide our services, maintain our business records, resolve disputes, enforce our agreements, and comply with legal obligations. When your information is no longer needed we will delete or anonymize it in accordance with our data retention procedures. You may request deletion of your personal information at any time by contacting us at [email protected]. We will respond to deletion requests within 30 days subject to any legal retention requirements.

Your Rights and Choices

Right to Access — You may request a copy of the personal information we hold about you by contacting us at [email protected]. We will respond within 30 days.
Right to Correction — You may request correction of inaccurate or incomplete personal information.
Right to Deletion — You may request deletion of your personal information subject to certain legal exceptions.
Right to Opt Out of Marketing — You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us.
Right to Withdraw Consent — Where we process your information based on your consent you may withdraw consent at any time. Withdrawal does not affect the lawfulness of prior processing.

California Residents — CCPA Rights

If you are a California resident you have the following additional rights under the California Consumer Privacy Act:

The right to know what personal information is collected about you
The right to know whether your personal information is sold or disclosed and to whom
The right to opt out of the sale of your personal information
The right to access your personal information
The right to request deletion of your personal information
The right to non-discrimination for exercising your privacy rights

Go Phoenix Agency does not sell personal information. To exercise any of your California privacy rights contact us at [email protected] with the subject line "CCPA Privacy Request."

European Residents — GDPR Rights

If you are located in the European Economic Area you have the following rights under the General Data Protection Regulation:

Right of access to your personal data
Right to rectification of inaccurate personal data
Right to erasure of your personal data
Right to restriction of processing
Right to data portability
Right to object to processing
Rights related to automated decision making and profiling

Our legal basis for processing your personal information is primarily the performance of a contract with you and our legitimate business interests. To exercise your GDPR rights contact us at [email protected] with the subject line "GDPR Privacy Request."

Security

We implement industry-standard security measures including SSL encryption, firewalls, access controls, and secure data storage to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However no method of transmission over the internet or electronic storage is 100% secure. In the event of a data breach that affects your rights and freedoms we will notify you as required by applicable law.

Third Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy does not cover the use of tracking technologies by third parties whose services may be accessible through our website.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor we will delete it promptly. If you believe we have collected information from a minor please contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on gophoenix.agency or by sending an email to the address associated with your account. The effective date at the top of this policy will be updated to reflect the date of the most recent revision. Your continued use of our services following notification of changes constitutes your acceptance of the updated policy.

Contact Us

Privacy Questions & Rights Requests

For questions about this Privacy Policy or to exercise your privacy rights contact us at [email protected] or by mail at Go Phoenix Agency, Atlanta, Georgia.

01 · Front Office

Auria

$597/mo · $997 one-time setup · Licensing begins in 30 days

Most AI voice tools just answer the phone. Auria also picks it up and dials out. That's not a feature — that's a complete front office working around the clock without a single hire.

Inbound — She Answers

Every inbound call answered instantly — no voicemail, no missed opportunity
Caller qualified with your custom questions in real time
Appointment booked directly into your calendar before the call ends
80+ voice profiles — she sounds like your business, not a robot
Web widget — Auria engages and qualifies website visitors live, 24/7

Outbound — She Dials Out

Lead follow-up calls — the moment a lead fills a form or doesn't convert, Auria calls them back automatically. Within minutes. Before your competitor does.
Cold lead reactivation — contacts gone quiet 30, 60, 90 days get called automatically. Auria qualifies them and books whoever is ready.
Appointment reminders — Auria calls confirmed appointments 24 hours and 1 hour before. No-shows drop. No manual follow-up required.
Post-service follow-up — after a completed job or session, Auria calls to check satisfaction, trigger a review, and plant the next engagement.
Invoice and payment follow-up — overdue invoices get a professional voice call, not just another email nobody opens.
Campaign outreach — trigger any list for any campaign. Auria calls each contact, delivers the message, qualifies, and books whoever raises their hand.
Voicemail detection — no answer? Auria detects the voicemail and leaves a professional message. No dead air. No wasted call.

Intelligence — She Reports Back

Full call transcripts pushed into your CRM automatically after every call
Sentiment analysis — you know how every prospect felt about the conversation
Call recordings available for every inbound and outbound call
Every outcome triggers the right next action in your workflow automatically

What Actually Changes

You stop losing revenue to missed calls AND to leads that went cold because nobody followed up. Auria handles both directions — incoming and outgoing — so your pipeline never stalls waiting for you to make a call.

Meet Auria

Your AI Front Office · Live Demo

Tap the mic. Auria answers, qualifies, and books — just like she will for your business.

02 · Complete System

SYNTRI

$997/mo · $1,497 one-time setup · Auria included · Licensing begins 30 days after install

Every function your business runs has someone doing it manually right now. That someone is you. SYNTRI installs the system that runs all five functions automatically — so you can stop being the operator and start being the owner.

Five Functions — Click to Explore

Sales

Full CRM · Smart Lists · Multiple pipelines · 50+ automation triggers · Power dialer · Call tracking · Revenue dashboard

Marketing

Email + SMS + Social + Funnels + Website + Ad Manager + Conversation AI · Everything in one place

Customer Service

Unified inbox · Review AI · WhatsApp · AI chat responses · Community · Courses · Competitor tracking

Operations

Calendars · Missed-call text-back · Workflow automation · Forms · Mobile app · Task management

Finance

Invoicing · Stripe payments · Recurring billing · Revenue tracking · Attribution reporting

Sales — Your Pipeline Runs Itself

Full CRM — every contact, every conversation, every activity in one place
Smart Lists — dynamic segments that update automatically. "Leads who opened but didn't book" built in 2 minutes.
Multiple pipelines — new leads, active clients, renewals — all running simultaneously, each stage triggering automations
50+ automation triggers — form submitted, email opened, appointment booked, payment received, missed call — every event triggers the right next action

Marketing — Campaigns Run Whether You Work or Not

Email + SMS + Social — campaigns, sequences, and posts all scheduled and running from one dashboard
Unified inbox — SMS, email, Facebook, Instagram, WhatsApp, Google — one place, nothing missed
Missed-call text-back — someone calls and doesn't reach you, SYNTRI texts them instantly and automatically
Conversation AI — handles incoming messages 24/7, qualifies leads, answers FAQs in your brand voice
Funnel and website builder — landing pages, A/B testing, Stripe checkout, all connected to your CRM
Ad Manager — Meta, Google, YouTube campaigns managed from one dashboard
Social Planner — schedule and publish to Facebook, Instagram, LinkedIn, Google Business, TikTok

Customer Service — Every Message Handled

Review AI — sends review requests automatically after every job, responds to Google reviews in your voice
Competitor review tracking — see how you stack up against your top 3 competitors in real time
WhatsApp integration — customer conversations from every platform in one inbox
Community and courses — build a paid community or deliver a course without a separate platform